Enter a specific e-mail address of the person you wish the e-mail and any attachments to be sent to. This should be a valid SMTP e-mail address such as somebody@company.com. Note that you can enter multiple addresses, separated by semi-colons.

magic5 allows contacts to be added to a customer rather than a location. These are called customer-wide contacts. If this option is selected then any and all customer-wide contacts for the customer will receive this email and any attachments.

Select this option to send an e-mail and attachments to the address set up for the person currently logged onto the device. See Users for more details.

In the template there is an item type of ‘email address’ which allows a user to enter email addresses on the device. If you wish to this email to be sent to selected ones of this/these email address(es), enter the unique names here.  Useful when different email actions are going to different ad hoc email addresses.

Enter the unique name of a contact template item

Enter the unique name of items in the job that contain email addresses.

Select this option to send an e-mail and attachments to the address set up for any user associated with the selected customer and ALL locations. See Users for setting this up.

Select this option to send an e-mail and attachments to the address set up for any user associated with the selected customer and the selected location. See Users for setting this up.

If this job was initiated by another another user, they will be emailed if this box is ticked.

Selecting a user role here will override any of the user email directives above.  For example, if 'E-mail all users set up for location' has been ticked above and 'user - device only' selected here, none of the adminstrative staff associated with this customer's location will receive the email.

Select a contact flag from the drop-down list.  See above for further information.

Select a contact flag from the drop-down list.  See above for further information.

Enter those who will receive copies of this e-mail. Any e-mail addresses entered here will be visible to all recipients - if you wish them to be hidden (for instance the recipient is receiving an in-house alert or copy and wishes to keep their e-mail private), use BCC (see below).

Enter a specific e-mail address of the person you wish the e-mail and any attachments to be sent to. This should be a valid SMTP e-mail address such as somebody@company.com. Note that you can enter multiple addresses, separated by semi-colons.

magic5 allows contacts to be added to a customer rather than a location. These are called customer-wide contacts. If this option is selected then any and all customer-wide contacts for the customer will receive this email and any attachments.

Select this option to send an e-mail and attachments to the address set up for the person currently logged onto the device. See Users for more details.

In the template there is an item type of ‘email address’ which allows a user to enter email addresses on the device. If you wish to this email to be sent to selected ones of this/these email address(es), enter the unique names here.  Useful when different email actions are going to different ad hoc email addresses.

Enter the unique name of a contact template item

Enter the unique name of items in the job that contain email addresses.

Select this option to send an e-mail and attachments to the address set up for any user associated with the selected customer and ALL locations. See Users for setting this up.

Select this option to send an e-mail and attachments to the address set up for any user associated with the selected customer and the selected location. See Users for setting this up.

If this job was initiated by another another user, they will be emailed if this box is ticked.

Selecting a user role here will override any of the user email directives above.  For example, if 'E-mail all users set up for location' has been ticked above and 'user - device only' selected here, none of the adminstrative staff associated with this customer's location will receive the email.

Select a contact flag from the drop-down list.  See above for further information.

Select a contact flag from the drop-down list.  See above for further information.

Enter those who will receive copies of this e-mail. Any e-mail addresses entered here will NOT be visible to all recipients - if you wish them to be visible (for instance to clarify who has received a copy of the same information or for the sake of politeness), use CC (see above)

Enter a specific e-mail address of the person you wish the e-mail and any attachments to be sent to. This should be a valid SMTP e-mail address such as somebody@company.com. Note that you can enter multiple addresses, separated by semi-colons.

magic5 allows contacts to be added to a customer rather than a location. These are called customer-wide contacts. If this option is selected then any and all customer-wide contacts for the customer will receive this email and any attachments.

Select this option to send an e-mail and attachments to the address set up for the person currently logged onto the device. See Users for more details.

In the template there is an item type of ‘email address’ which allows a user to enter email addresses on the device. If you wish to this email to be sent to selected ones of this/these email address(es), enter the unique names here.  Useful when different email actions are going to different ad hoc email addresses.

Enter the unique name of a contact template item

Enter the unique name of items in the job that contain email addresses.

Select this option to send an e-mail and attachments to the address set up for any user associated with the selected customer and ALL locations. See Users for setting this up.

Select this option to send an e-mail and attachments to the address set up for any user associated with the selected customer and the selected location. See Users for setting this up.

If this job was initiated by another another user, they will be emailed if this box is ticked.

Selecting a user role here will override any of the user email directives above.  For example, if 'E-mail all users set up for location' has been ticked above and 'user - device only' selected here, none of the adminstrative staff associated with this customer's location will receive the email.

Select a contact flag from the drop-down list.  See above for further information.

Select a contact flag from the drop-down list.  See above for further information.

This action will only be triggered if the conditions below are met. Leave blank if it is always to be executed.

Tick this box to unconditionally disable this action.  This is the same as inserting a display condition that will never be fulfilled (eg. resultValue;xxx;equals;999 where there is no unique name of xxx).

The text box under “Conditions (advanced)” allows custom conditions. These are tested in addition to any simpler conditions above.

If simple and complex conditions are both added then it will “AND” them together but each can be used on their own.

• Each individual condition is the same as before (see above and how-to guide), but must be enclosed in square brackets.
  [condition type;unique name;test type;value to test] for example [resultValue;Priority;equals;High]
  
• or and and test two or more conditions. NB. These are case-sensitive, OR and AND will not work
  • parentheses (curved brackets) give precedence to conditions. For example, to make A and B or C less ambiguous, use either:
    • (A and B) or C
    • A and (B or C)
      
•  nesting can be used:
  • Surround each condition with [ and ]
  • Use lower-case or and and
  • Explicitly set precedence using ( and )
  • for example
    • ([resultValue;Priority;equals;High] and [resultValue;City;equals;London]) or (([resultValue;City;equals;Manchester] or [resultValue;City;equals;Leeds]) and [resultValue;Priority;equals;Medium])